Refund and cancellation policies.
Return-Refund and Shipping Policy
- At WIDSAM, we are dedicated to providing you with premium Dryfruits snacks. If you are not entirely satisfied with your purchase, we are here to assist. Please review our updated refund policy below:
- Eligibility for Refund:
- The product must be returned within 2 days of the original purchase date.
- The product must be in its original packaging, unopened, and in the same condition as when it was delivered.
- Products that are damaged, opened, or show signs of use will not qualify for a refund.
- How to Initiate a Refund:
- Contact our customer support team at widsamindia2022@gmail.com or call +919693167469 within 2 days of receiving your order.
- Provide your order number, a brief explanation for the refund request, and, if applicable, supporting photographs.
- Refund Process:
- After your refund request is received and approved, we will share instructions for returning the product.
- Ship the product back in its original packaging along with a copy of the order confirmation.
- Once we receive and inspect the product, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed, and the amount will be credited to your original payment method within 7 business days.
- Shipping Costs:
- Shipping costs for returning the product are non-refundable.
- If a refund is approved, the cost of return shipping will be deducted from the refund amount.
- Damaged or Incorrect Products:
- If you receive a damaged or incorrect product, please contact us immediately at widsamindia2022@gmail.com or +919693167469.
- We will arrange for a replacement or refund, including any applicable shipping costs.
- Late or Missing Refunds:
- If you haven’t received a refund within the specified timeframe:
- Check your bank account and contact your credit card company or bank for processing details.
- If you still have not received the refund, contact us at widsamindia2022@gmail.com or +919693167469.
- Changes to Refund Policy:
- WIDSAM reserves the right to amend this refund policy at any time. Changes will take effect immediately upon posting on the website.
For questions or concerns, reach out to our customer support team at widsamindia2022@gmail.com or call +919693167469.
Return Policy of WIDSAM Pvt Ltd
- At WIDSAM, customer satisfaction is our top priority. If you wish to return a product, please follow our return policy guidelines.
- Eligibility for Return:
- Products are eligible for return within 2 days of the original purchase date.
- The product must be in original, unopened packaging and in the same condition as when received.
- Returns are not accepted for damaged, opened, or used products.
- How to Initiate a Return:
- Contact our customer support team at widsamindia2022@gmail.com or call +919693167469 within 2 days of receiving your order.
- Share your order number and the reason for the return.
- Return Process:
- After approval, you will receive instructions for returning the product.
- Ship the product to the provided return address, ensuring it is securely packed in its original packaging.
- Include a copy of your order confirmation inside the package.
- Return Shipping Costs:
- The customer is responsible for return shipping costs.
- If the return is due to our error (e.g., wrong or damaged product), we will cover the shipping charges.
- Refund for Returned Products:
- Once the returned product is received and inspected, we will notify you of the approval or rejection of a refund (if applicable).
- Refunds for approved returns will be processed within 7 business days.
- For any queries or assistance, please contact us at widsamindia2022@gmail.com or +919693167469